What are the responsibilities and job description for the PBX Operator (Surgical Hospital) position at University Medical Center of El Paso (UMC)?
Summary
Job Description:
Receives and relays incoming and outgoing telephone calls from internal and external customers. Operates and maintains paging systems for hospital personnel and Texas Tech physicians. Provides directory information to inquirers and transfers calls as appropriate to ensure prompt and efficient communication. Ensures all quickest information is maintained and updated on a regular basis.
Required Skills
Job Description:
Receives and relays incoming and outgoing telephone calls from internal and external customers. Operates and maintains paging systems for hospital personnel and Texas Tech physicians. Provides directory information to inquirers and transfers calls as appropriate to ensure prompt and efficient communication. Ensures all quickest information is maintained and updated on a regular basis.
Required Skills
- Highly effective oral communication skills, ability to speak English clearly.
- Ability to work under pressure and handle emergency situations.
- Knowledge of or ability to learn operation of PBX Communication System.
- Bilingual English/Spanish.
- Knowledge or experience with Desktop Software such as Word, Excel.
- Some knowledge of Medical Terminology
- Work Experience
- Certifications
- Education and Training