Patient Account Representative-Patient Accounting

Summary

Job Description:

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Required Skills

• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Familiar with computerized patient accounting systems preferred.
• Experience in medical management computer software preferred.
• Must have the ability to accurately enter data, describing appropriate follow-up activity.
• Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
• Bilingual English/Spanish preferred.
• Basic computer literacy (Excel preferred) and keyboarding skills.
  
  

Required Experience

• Work Experience:
  
  

One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred.

• License/ Registration/Certification:
  
  

Certified Healthcare Access Associate (CHAA) preferred.

• Education and Training:
  
  

High school diploma or equivalent. Associate Degree preferred.