What are the responsibilities and job description for the Medical Assistant, ENT - Main Campus position at University Hospitals?
A Brief Overview
The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.
What You Will Do- Facilitates unit operations by managing patient flow.
- Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
- Performs patient centered care delegated by Provider
- Provides a safe environment for patients
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Completion of a Medical Assistant Program (Required) and
- High School Equivalent / GED (Required)
- 1 years of clinical experience as a Medical Assistant (Required)
- Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
- Able to organize changing work assignments. (Required proficiency)
- Medical terminology knowledge. (Preferred proficiency)
- Basic patient care skills (Required proficiency)
- Patient focused (Required proficiency)
- Positive and willing to learn (Required proficiency)
- Computer skills (Required proficiency)
- Certified Medical Assistant (CMA) (Preferred)
- BLS (Basic Life Support) (Preferred within 90 Days)
- Standing Frequently
- Walking Frequently
- Sitting Rarely
- Lifting Frequently up to 50 lbs
- Carrying Frequently up to 50 lbs
- Pushing Frequently up to 50 lbs
- Pulling Frequently up to 50 lbs
- Climbing Occasionally up to 50 lbs
- Balancing Occasionally
- Stooping Frequently
- Kneeling Frequently
- Crouching Frequently
- Crawling Occasionally
- Reaching Frequently
- Handling Frequently
- Grasping Frequently
- Feeling Constantly
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Constantly
- Eye/Hand/Foot Coordination Constantly
- 10%