What are the responsibilities and job description for the Student Housing Community Manager position at University Highlands Student Apartments?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
About the Role:
Appalachian Real Estate Development Corporation is seeking a dynamic, organized Student Housing Community Manager to lead App State's brand-new off-campus student apartment community. This is an exciting opportunity to make a real impact on the student living experience while managing a brand-new community with leases beginning in August 2027. You will lead a team of maintenance technicians, a leasing manager, and student ambassadors, and you will report directly to the general manager.
Responsibilities:
- Oversee day-to-day operations of an 847-bed student housing apartment community, ensuring a safe and welcoming environment
- Manage leasing activities including leasing goals, tours, applications, lease signings, and renewals to maintain high occupancy rates
- Supervise, train, and support on-site staff including leasing consultants and maintenance team members
- Build and maintain positive relationships with residents, addressing concerns and resolving conflicts in a timely manner
- Coordinate resident events and community engagement programs to foster a strong sense of community that's connected to the university
- Monitor property budget, process invoices, and prepare financial reports for ownership
- Enforce community policies and lease compliance, including move-in/move-out inspections
- Collaborate with local university contacts to support student outreach and marketing efforts
Requirements:
- 2 years of property management experience, required in student housing or multifamily residential
- Strong leasing and customer service skills with a resident-first mindset
- Experience with property management software (AppFolio or similar)
- Excellent communication, conflict resolution, and organizational skills
- Ability to lead and motivate a team in a fast-paced environment
- Familiarity with Fair Housing laws and landlord-tenant regulations
- Bachelor's degree in Business, Real Estate, or related field preferred
About Us:
Mountaineer Ridge is a brand-new student housing community in the heart of Boone, NC, owned and operated by Appalachian State University.
Salary : $70,000