Patient Accounts Representative (Hybrid)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage account receivables. This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors, special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols.

Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.

Minimum Requirements

• Associate's degree or equivalent in combination of experience and education
• Two - three years' experience in a hospital setting, physician's office, or insurance billing environment
• Experience in commercial insurance, Medicare, and Medicaid reimbursement
• Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.
• Requires extensive knowledge of third party billing procedures acts as a day-to-day subject matter expert in their particular area of expertise.
• Experience with 837i and HIPAA transaction sets such as ICD/CPT/HCPC coding, revenue codes, ICD-10 and knowledge of medical terminology.
• Good oral and written communication skills.