What are the responsibilities and job description for the Patient Accounts Representative II - Patient Accounting position at University Health KC?
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Patient Accounts Representative II - Patient Accounting 101 Truman Medical Center
Job Location
Truman Support Center
Kansas City, Missouri
Department
Position Type
Work Schedule
Hours Per Week
Job Description
Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly!
Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.
What You’ll Be Doing:
- Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)
- Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team
- Navigating complex insurance systems and workflows with ease and accuracy
- Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro
- Acting as our go-to expert on third-party billing processes and regulatory compliance
- Keeping quality high and errors low — your work directly supports our mission and reputation
Tools of the Trade:
- A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator
- Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets
- A good grasp of medical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep
You’ll Thrive If You:
- Have an Associate’s degree (or equivalent experience – we value skill!)
- Bring 2–3 years of experience in a hospital, physician’s office, or insurance billing role
- Know your way around insurance reimbursement and government payors
- Can balance a spreadsheet and handle billing workflows with confidence
- Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors
Bonus Points For:
- A strong sense of ownership and curiosity
- The ability to work independently without losing your team-player spirit
- A sense of humor — because let’s face it, billing can be weird sometimes
