What are the responsibilities and job description for the Practice Manager position at University Clinical Health?
Description
JOB TYPE: Full-TIME
Who We Are:
As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175 providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.
Position Summary:
The Practice Manager is responsible for all administrative, clinical and managerial functions of the day-to-day operations of a busy surgical practice. The Administrator will focus on providing high-quality care to our patients and physicians through organization and leadership. A successful Practice Manager will be someone whose administrative expertise contributes to the provision of excellent healthcare services.
Key Results Areas (KRAs):
- Manage and coordinate activities of clinical and clerical employees.
- Ensure physician support and coordination for surgical, on call, and rounding services performed at multiple hospitals
- Ensure surgical scheduling and financial clearances are done efficiently and correctly
- Manage and coordinate administrative services such as expense management, safety, payroll, office equipment needs, and purchasing
- Establish uniform procedures and practices to maintain efficiency in workflows
- Serve as the subject matter expert of insurance requirements for practice and technical aptitude with EMR
- Responsible for detailing the missing charge report, charge lag, and point of service collections
- Assist the Director of Operations with provider credentialing and enrollment process
- Point of contact for daily operational issues
- Partner with Physician Leadership to drive new initiatives and services
Core Competencies
· Strong problem-solving skills
- Knowledge of local insurance plans
- Knowledge of surgical scheduling and processes
- Knowledge of OSHA regulations
- Excellent written and verbal communication skills
- Flexibility and ability to adapt to an ever-changing environment
- Ability to multitask and prioritize based on business needs
- Understanding of health and safety standards in the medical industry
- Comfortable with discussing others’ concerns and resolving conflicts as they arise
Requirements
Education & Experience:
· 4 years of progressive work experience in Healthcare required. Surgical practice management or hospital surgical experience preferred.
· 2 - 4 years of supervisory or management experience required
· Bachelor’s Degree in Business Administration preferred