Sales Specialist

Company Description

Universal Window and Door is a leading manufacturer of custom commercial windows for new and historic applications, based in Marlborough, MA. Specializing in high-quality products, the company oversees the entire manufacturing process in-house, which ensures superior craftsmanship and significantly reduces lead times. Their award-winning windows are featured in prestigious projects, including historic preservation efforts and National Park Service locations across the U.S. With a team holding over 530 years of combined experience, Universal Window and Door excels in meeting complex project demands and aggressive installation deadlines.

Role Description

This is a full-time, on-site role for a Sales Specialist, based in Marlborough, MA. The role involves engaging with customers to understand their needs, delivering excellent customer service, and driving sales of custom commercial window products. Responsibilities include managing client relationships, providing product training, devising and executing effective sales strategies, and collaborating with internal teams to ensure client satisfaction. Regular communication with customers and team members is central to this position.

Qualifications

• Proficient in Communication and Customer Service, with a focus on maintaining excellent client relationships and addressing customer needs effectively.
• Experience in Sales and Sales Management, with a demonstrated ability to achieve targets and develop strategic sales approaches.
• Ability to conduct Training and educate customers or team members on product features and functionalities.
• Strong organizational skills, attention to detail, and ability to work collaboratively in a fast-paced manufacturing environment.
• Experience in the construction or manufacturing industry is a plus.
• Proficiency with CRM tools(Hubspot) and other sales management software is beneficial.
• Bachelor’s degree in Business, Sales, or a related field preferred.