What are the responsibilities and job description for the Pre-Processor / Client Experience Coordinator position at Universal Title?
Are you the kind of person who brings energy into a room, loves helping people, and thrives in a fast-paced professional environment? Are you looking for a company that you can establish a career and be trained for a promotion and new role? Universal Title is looking for a Full-time Pre-Processor / Client Experience Coordinator to be the welcoming face of our office and grow within our company!
What you’ll do:
- Assist with opening new contracts and file setup
- Greet and welcome agents, clients, and guests with warmth and professionalism
- Answer phones and help route inquiries efficiently
- Support scheduling and office coordination
- Provide general support to our title and settlement team
- Help create a polished, positive office experience every day
- The goal is to train you to become a processor
What we’re looking for:
- High energy with a friendly, polished personality
- Strong organizational and multitasking skills
- Professional communication skills
- Detail-oriented and dependable
- Real estate or title industry experience is preferred—but we’re willing to train the right person!
- Must have either 3-5 years of Hospitality or Receptionist experience OR
- Must have 1-2 years of Pre-Processing, Escrow, or Paralegal assistance
Why Universal Title?
Join a dynamic, relationship-driven team where customer service matters, professionalism is valued, and there is opportunity for advancement.
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Legal/Pre-Processing/Escrow Assistant: 1 year (Required)
Work Location: In person
Salary : $50,000 - $65,000