What are the responsibilities and job description for the Patient Services Representative position at Universal Spine and Joint?
JOB TITLE: Patient Services Representative
GENERAL SUMMARY OF DUTIES:
The Medical Receptionist performs general business office functions that may include some or all of the following:
- Charge capture and over-the-counter payment posting;
- Insurance verification and eligibility;
- Insurance pre-authorization/pre-certifications;
- Counseling patients and families on insurance and payment issues prior to surgery.
- Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
- Registers patients in the system.
- Collects and revises all patient insurance information.
- Collects co-pays, deductibles and other out of pocket amounts at the time of service.
- Posts approved adjustments to patient accounts.
- Balances receipts, reconciles daily work batches and prepares audit trail.
REQUIREMENTS:
- High school diploma or GED required.
- College degree a plus.
- Two years front office experience in a medical environment preferred.
Equal Opportunity Employer
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