Commerce Manager, Label-Managed Catalog

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How We LEAD

We are seeking a strategic and execution-driven Manager of Commerce to support or directly manage physical and digital commerce initiatives across the catalog of active frontline artists. This role is designed to bring a modern, dynamic approach to catalog monetization, aligning commerce strategy with ongoing artist activity, touring, anniversaries, cultural moments, and new releases.

The role will include physical product strategy (CD, LP, special formats), inventory and stock management, and direct-to-consumer (DTC) eCommerce initiatives, including artist webstores and merchandise programs. The position will also require a strong understanding of the DSP ecosystem, with the ability to support or directly manage relationships with select smaller or emerging digital platforms.

How You'll CREATE

Key Responsibilities – Physical Product & Supply Chain

• Work across the commerce strategy for physical formats across frontline catalog releases, including CDs, vinyl (standard and specialty), box sets, and exclusive configurations
• Contribute to forecasting, manufacturing quantities, and lifecycle planning
• Participate in inventory and stock level management, ensuring optimal availability while minimizing overstock and obsolescence
• Identify opportunities for timely represses, format innovation, limited editions, and retail exclusives tied to artist moments and marketing campaigns
  
  

Key Responsibilities – eCommerce & DTC

• Work across eCommerce initiatives across artist webstores and label-owned DTC platforms
• Drive strategy for product assortment, pricing, bundles, and promotional offers
• Partner with digital marketing teams to optimize conversion, fan engagement, and CRM-driven commerce initiatives
• Analyze performance data to refine merchandising strategies and improve fan lifetime value
  
  

Key Responsibilities – Merchandise Integration

• Collaborate with merch partners and internal teams to align music products and merchandise into cohesive fan offerings
• Support development of tour, drop-based, and evergreen merch strategies connected to catalog and frontline activity
• Ensure seamless coordination between merch, music releases, and marketing timelines
  
  

Key Responsibilities – DSP & Digital Account Management

• Maintain a strong working knowledge of the DSP landscape, including major platforms and emerging players
• Support or directly manage account relationships with select smaller DSPs, including setup, pitching, and performance tracking
• Collaborate with digital strategy teams to ensure commerce and streaming initiatives are aligned and mutually reinforcing
  
  

Key Responsibilities – Data & Communications

• Knowledge of how music trends on shortform platforms
• Instinct on strategies to amplify resurgent tracks via potential physical product and DSP Optimization.
• Ability to analyze trend information sourced from multiple platforms and to relay stories internally and externally, tailored to partners’ needs.
  
  

Qualifications

Bring your VIBE:

• 3 - 5 years of experience in music commerce, physical product, eCommerce, or merchandising, ideally within a major label or music-adjacent company
• Proven experience managing physical formats and inventory planning in a fast-paced environment
• Strong understanding of DTC eCommerce platforms, merchandising best practices, and fan engagement strategies
• Working knowledge of the DSP ecosystem, with comfort engaging directly with platform partners
• Highly analytical, with the ability to translate data into actionable strategy
• Strong organizational and project management skills, with the ability to manage multiple artists and campaigns simultaneously
  
  

Ideal Candidate Profile

• Combines operational rigor with creative, fan-first thinking
• Comfortable operating at both a strategic and hands-on executional level
• An “always on” approach with awareness of the impact of new trends, social media drivers and the culture of influencers, creators and shortform video
• Thrives in a frontline, artist-driven environment where priorities shift quickly
• Passionate about catalog music as a living asset, not a static legacy business
  
  

Perks Playlist

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  
  

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent
  
  

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category

Synch & Licensing

Salary Range

$52,200 - $105,243

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.