Office Assistant / Front Desk Receptionist

Universal Marine Center is seeking a reliable, organized, and customer-focused Marina Office Assistant to support daily office operations at our marina. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with customers, and can juggle multiple responsibilities while maintaining accuracy and professionalism.

Key Responsibilities:

• Greet customers, captains, contractors, and visitors with excellent hospitality
• Answer incoming phone calls and assist with general inquiries
• Review contractor insurance documents to ensure compliance with marina requirements
• Collect and verify dockage agreements and vessel insurance documentation
• Assist with invoice creation during billing cycles
• Communicate customer service requests to yard staff (forklift services, floats, oil pickups, etc.)
• Assist with marina social media management and event coordination
• Perform additional duties as assigned

Qualifications:

• Bilingual: English/Spanish
• Strong customer service and communication skills
• Excellent organizational and time-management abilities
• Attention to detail, especially with documentation and billing
• Ability to multitask and adapt to changing priorities
• Comfortable using computers, email, and QuickBooks
• Social media experience is a plus
• Assistant experience required; marina or marine industry experience strongly preferred and will be given higher consideration

What We Offer:

• Stable, full-time position
• Supportive team environment
• Opportunity to work in a unique marina setting
• Health Insurance after 1 year of employment
• PTO after 1 year of employment

Pay: $20.00 / depending on experience

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Do you have any experience in the Marina Industry?

Language:

• English and Spanish (Required)

Work Location: In person

Salary : $20