SR Manager Operations

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, innovative technology, and operational excellence, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.

Our operation is based in Flint, MI , supporting General Motors across multiple warehouse operations focused on pick and pack, sequencing, inventory management, and material flow. We are looking for experienced leaders who enjoy developing teams, driving performance, and building strong customer relationships in a fast-paced environment.

What You'll Do

• Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
• Provide leadership and direction to supervisors and warehouse associates while fostering a culture of accountability, safety, and continuous improvement.
• Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to ensure customer expectations are met.
• Develop supervisors and team members through coaching, performance management, and ongoing employee development.
• Partner with customer representatives to maintain strong working relationships and quickly address operational concerns.
• Support workforce planning, staffing, scheduling, and succession planning initiatives.
• Identify and implement process improvements that increase efficiency, reduce costs, and improve service levels.
• Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
• Manage daily operational reporting and communicate business performance to senior leadership.
Lead problem-solving efforts and support corrective actions to improve operational performance.

What We're Looking For

• 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
• Proven experience managing frontline leaders and large hourly workforces.
• Strong leadership, communication, and employee development skills.
• Experience working directly with customers and managing operational performance metrics.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.
• Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.