Operations Support Coordinator

1st Response LLC is a company that specializes in fleet safety and uptime by delivering seamless end to end accident and roadside management solutions-powered by rapid response Onsight support, litigation risk management, and a nationwide commitment to keeping commercial vehicles moving safely and efficiently. We are a growing company and are looking for corporate first responders to join our team.

Shift time: Monday through Friday 5pm – 3am, fully onsite in Warren MI

There is potential to rotate to other schedules upon gaining experience.

Salary ranges from: $50,000 - $65,000 (depending on experience)

Duties include, but are not limited to:

• Verify vendor invoices to match company records
• Administrative functions supporting road service and maintenance department management
• Direct communication with driver staff creating and implementing plans in critical situations including breakdowns and accidents
• Communication with internal and external maintenance facilities on behalf of driving staff
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Provide/support a culture of excellence in quality of product to internal and external customers

Ideal Candidate Requirements:

• Ability to work On-site
• Strong organization skills
• Able to respond with urgency and timeliness to emergency calls
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
• An associate or bachelor’s Degree, preferred but not required
• Knowledge and/or experience working with CDL Class A articulated equipment and having a solid knowledge base of how that type of equipment/air brakes/etc. work
• Knowledge of the maintenance side of the transportation industry

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance