Sales Development Representative (SDR) — Entry Level

Company: Universal HDD

Location: 1221 Flex Court, Lake Zurich, IL 60047 — In-office

Type: Full-time · Entry Level

Pay: $22.00/hour base monthly bonus (see below)

About the Role

Universal HDD, a leading manufacturer of horizontal directional drilling (HDD) equipment, is looking for a motivated Sales Development Representative to join our team. This is an entry-level position — no prior sales experience required, just strong communication skills, drive, and a willingness to learn our products. You'll be the first point of contact for incoming customers and play a key role in growing our sales pipeline.

What You'll Do

• Respond quickly to inbound leads from our website, email, and phone
• Make outbound cold calls to prospective customers to generate new business and build the pipeline
• Re-engage past and inactive leads to revive stalled opportunities
• Qualify leads — understand the customer's project, timeline, budget, and equipment needs
• Send quotes, spec sheets, and product information to prospects
• Schedule qualified meetings and hand them off to our Sales Managers
• Log every call, email, and touchpoint accurately in our CRM
• Follow up consistently with prospects until you get a response

What We're Looking For

• Strong phone and written communication skills
• Comfortable making cold calls and handling rejection
• Organized, disciplined, and comfortable working in a CRM
• Self-motivated and goal-oriented
• Willing to learn the technical side of HDD equipment
• High school diploma required; some college or sales exposure a plus
• No sales experience necessary — we'll train you

Compensation & Benefits

• $22.00/hour base pay
• Monthly performance bonus based on qualified meetings and closed deals
• Clear growth path to Account Executive / Sales Manager

Location: On-site at our Lake Zurich office — 1221 Flex Court, Lake Zurich, IL 60047

How to Apply: Send your resume to marketing@unihdd.com