What are the responsibilities and job description for the Customer Service Representative position at Universal Granite And Marble Of Missouri Inc?
We are currently seeking an enthusiastic and highly motivated Customer Service Representative to join our team!
The Position:
The Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The Customer Service Representative will be responsible for the proper care and maintenance of our company's reputation, as well as the quality of service provided to our customers. The best Customer Service Representatives are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives will play a vital role in our customer's experience by providing accurate account information, responding to requests and customer inquiries, and assisting in planning future purchases.
Requirements:
- Strong customer service skills.
- Ability to work independently with a high level of responsibility and accountability.
- Must be able to communicate effectively both verbally and in writing.
- Must be able to maintain professional appearance and behavior.
- Knowledge of our company's products and services.
- Must be able to pass a criminal background check.
UGM Surfaces is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: Up to $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- Morning shift
Work Location: In person
Salary : $19
