Supply Chain Director

Supply Chain Director

Reports to: Director of Customer Operations

The Supply Chain Director leads Universal’s global supply planning operations with a

focus on forecast accuracy, production execution, inventory optimization, and vendor performance. This role ensures timely product flow, data integrity within our ERP, and cross-functional alignment that supports our sales, merchandising, and financial goals.

Forecasting & Production Planning

·        Develop and maintain the most accurate forecast possible, incorporating insights from

·        sales and key customers

·        Convert demand plans into executable production schedules that meet vendor

·        requirements and lead times

·        Prioritize and escalate production needs by actively monitoring factory performance

·        and delivery risks

Data Integrity & Reporting

·        Ensure complete, accurate, and timely supply chain data within Oracle ERP

·        Generate and provide performance reporting to Sales, Marketing, Product

·        Development, and Finance

·        Maintain strong SKU-level knowledge to support decision-making and reporting accuracy

Inventory Management

·        Issue production orders that support service-level goals while protecting working capital

·        Achieve or exceed company inventory margin and turn objectives

·        Manage product lifecycle transitions — including mature and discontinued SKUs — in partnership with Sales, Marketing, and Finance

Vendor & Cross-Functional Collaboration

·        Work closely with international suppliers to ensure on -time delivery and strengthened service performance

·        Partner cross-functionally to support new product launches, market changes, and evolving business requirements

·        Communicate risks, recommendations, and production priorities with clarity and

·        urgency

Leadership & Continuous Improvement

·        Lead, coach, and develop a professional, collaborative supply chain team with clear

·        workload ownership and performance expectations

·        Implement process improvements that enhance accuracy, efficiency, and speed

·        Support organizational change with flexibility, strong judgment, and proactive problem solving

·        Bachelor’s degree in Business, Supply Chain, Operations, or equivalent experience

·        Proven experience in Purchasing, Inventory Management, Forecasting, or Supply Chain

·        leadership

·        Strong analytical, organizational, and time-management skills

·        Advanced Microsoft Excel skills (pivot tables, lookups, formulas, multi -level subtotals)

·        ERP planning system knowledge — Oracle or Demand Solutions preferred

·        Effective communicator with strong professional presence and confidentiality

·        awareness

·        Demonstrated success in a dynamic and evolving sourcing environment

·        Project management and process development experience preferred