Sr. Relocation Agent

Universal Field Services is hiring a Sr. Relocation Agent to join our Public Sector project teams in Seattle, WA!

SUMMARY

This position is primarily responsible for providing relocation assistance on complex relocations involving individuals, families, businesses, non-profit organizations, and farm operations displaced as a result of a federally funded or federally assisted project, using proper legal procedures and client-specific criteria. This is a safety-sensitive position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, and the physical demands of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 8 years of experience in relocation, with a focus on non-residential relocations.
• No Real Estate license required.
• IRWA credentials preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Has advanced understanding of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended (URA) and Title 49 CFR, Part 24, and client's policies and procedures.
• Has advanced knowledge of the sequence of processes required to complete the relocation.
• Effectively communicates with the displacee to ensure understanding of the Relocation Assistance Program and requirements.
• Provides advisory assistance to displaced person(s), including personal interviews; preparing, issuing, and explaining required notices; offering transportation to view replacement housing, etc.
• Locates comparable housing and computes rental assistance and price differential calculations.
• Prepares Mortgage Interest Differential Payment and Incidental Expense calculations.
• Performs Decent, Safe and Sanitary Inspections.
• Locates and advises non-residential displacee(s) of suitable replacement sites.
• Prepares and/or obtains Moving Cost Estimates.
• Understands and computes payments for Substitute Personal Property, Actual Direct Loss of Tangible Personal Property, and Low Value/High Bulk.
• Evaluates and prepares Reestablishment Payments.
• Analyzes criteria and prepares Fixed Payment In-Lieu of Moving and Reestablishment Payment.
• Prepares paperwork and displacees' claims for payment.
• Maintains accurate records of every contact made with the displaced person(s).
• Ensures accuracy and timeliness of data input into status tracking reports and/or databases on assigned parcels.
• Maintains accurate and detailed parcel files.
• Accurately completes all required paperwork in a timely manner to meet deadlines.
• Communicates all daily activities to immediate supervisor, as defined by project(s).
• Mentors project relocation staff.
• Ability and flexibility to work in cooperation with all those assigned to the project(s).
• Reports to Project Manager, Assistant Project Manager, or Relocation Supervisor, as defined by the project(s).