What are the responsibilities and job description for the Service Technician position at Universal Development Companies?
Job Summary:
The Service Technician installs, services, troubleshoots, and repairs CNC metal fabrication and advanced manufacturing equipment at customer sites across North America. This role requires strong electrical, mechanical, pneumatic, and control-system expertise, along with the ability to train customers and represent the company professionally in the field.
Responsibilities:
- Travel to customer locations (up to 75%) to install, commission, service, and troubleshoot CNC machines, fiber lasers, press brakes, and related equipment.
- Diagnose and repair electrical, mechanical, pneumatic, hydraulic, and motion-control issues.
- Troubleshoot and maintain PLCs, VFDs, servos, HMIs, sensors, vision systems, control panels, and communication networks.
- Program and configure PLCs, VFDs, servos, and HMIs as required.
- Install, test, calibrate, and repair electronic and control-system components.
- Provide on-site customer training on machine operation, safety, and routine maintenance.
- Document machine conditions, service work performed, and improvement recommendations.
- Serve as the on-site technical representative, including acting as hands and eyes for remotely connected OEM partners when needed.
- Interpret and update electrical schematics, drawings, and technical documentation.
- Support engineering with equipment modifications, upgrades, and new installations.
- Perform all work in compliance with NEC, NFPA, OSHA, and company safety standards.
Education/Experience:
- Minimum 5 years of hands-on experience installing, troubleshooting, and maintaining CNC or industrial manufacturing equipment.
- Strong knowledge of electronics, digital circuits, wiring, mechanics, pneumatics, and hydraulics.
- Experience using electrical schematics, single-line diagrams, P&IDs, and precision measuring instruments.
- Proficient with Microsoft software and basic file management.
- Strong customer-service mindset with the ability to explain technical concepts clearly.
- Self-motivated, detail-oriented, and comfortable working independently in the field.
- Ability to lift up to 75 lbs. and work in physically demanding environments.
- Ability to use forklifts, hand tools, and electronic test equipment (multimeters, calibrators, oscilloscopes, etc.).
Salary : $25 - $30