Property Administrator

PROPERTY ADMINISTRATOR

Location: Morristown, New Jersey (on-site)

Industry: Real Estate/Property Management

Employment Type: Full-Time

About Universal Property Management Systems

Universal Property Management Systems, Inc. is a family-owned, second-generation property management company based in Morristown, New Jersey. With over 35 years of experience serving communities across North Jersey, the company provides comprehensive residential and community association management services tailored to the unique needs of owners and residents. Universal Property Management is committed to delivering a stress-free property management experience through personalized service, modern technology, and a deep understanding of the local market. The company manages a diverse portfolio of apartment, condominium, townhome, and HOA communities throughout Bergen, Essex, Hudson, Morris, Passaic, Sussex, Union, and Warren counties.

Position Summary

The Property Administrator plays a critical role in supporting the day-to-day operations of a portfolio of multi-family residential properties. This position provides administrative and operational support to Property Managers, ensuring that property operations run smoothly, efficiently, and in compliance with company policies and applicable regulations.

The ideal candidate has at least two (2) years of experience in administrative support, thrives in a fast-paced environment, and demonstrates strong communication skills, attention to detail, organization, and the ability to manage multiple priorities simultaneously.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to Property Managers & Accounting Staff
• Maintain organized tenant files (electronic and physical, as applicable).
• Process new lease documentation, renewals, and move-in/move-out paperwork.
• Track and follow up on insurance certificates, compliance documentation, and required forms.
• Assist with rent roll updates, reporting, and general data entry.
• Prepare correspondence to residents, vendors, and internal stakeholders.

Tenant & Customer Service Support

• Serve as a professional point of contact for resident inquiries via phone, email, and in person.
• Assist with coordinating maintenance requests and tracking work order completion.
• Support resident communication initiatives, notices, and community updates.
• Help resolve routine tenant matters and escalate issues to Property Managers as appropriate.

Financial & Vendor Support

• Assist with invoice processing and tracking vendor payments.
• Support preparation of property reports and monthly administrative summaries.
• Maintain vendor contact lists and documentation.
• Ensure accurate and timely data entry into property management systems.

Compliance & Documentation

• Ensure proper documentation is maintained in accordance with company policies and NJ housing regulations.
• Support compliance tracking for required notices and documentation.
• Maintain confidentiality of resident and company information at all times.

Other tasks and responsibilities as maybe assigned from time to time.

Qualifications

Required:

• Minimum of three (3) years of administrative experience.
• Strong written and verbal communication skills – ability to communicate in a clear and professional manner.
• High customer focus – ability to be responsive, follow up, and maintain a professional, service-orientation approach with residents and vendors.
• High attention to detail – ensuring accuracy in documentation and data entry.
• Highly organized with strong time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment – able to effectively balance competing priorities without sacrificing quality.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Compensation & Benefits

The company offers a competitive compensation package including:

• Salary range of $55K-$65K (depending on experience)
• Health Insurance
• Dental Insurance
• Competitive Paid Time Off
• Supportive team environment and growth opportunities