What are the responsibilities and job description for the Service Representative I (Float) position at Universal 1 Credit Union?
Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable.
U1 Purpose: Working together on your journey to financial empowerment.
U1 Mission: Where U Come 1st!
U1 Vision: Beyond What You Expect
POSITION PURPOSE
Responsible for assisting all members effectively and professionally. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing, and providing excellent member service.
QUALIFICATIONS
Education/Certification:
- High school diploma or equivalent.
Experience Required:
- 1 year of customer service experience is required.
- 6 months of cash handling is preferred.
- Financial institution experience is preferred.
Knowledge/Skills/Abilities:
- Excellent communication and public relations skills.
- Professional appearance, dress, and attitude.
- Ability to operate related computer applications and business equipment.
- Solid math and cash-handling abilities.