What are the responsibilities and job description for the Peer Support Specialist-Eyerly Ball position at UnityPoint Health?
- Area of Interest: Behavioral Health Services
- FTE/Hours per pay period: 1.0
- Department: Peer Support Services
- Shift: 8-4:30 Monday-Friday
- Job ID: 168967
The Peer Support Specialist I (PSS I) is responsible for providing support services and serving as a client advocate, for patients with a mental illness. The PSS I has the opportunity to positively impact clients through support and education. The PSS I performs a wide range of tasks to assist clients in their own journey through the behavioral health system, role model good communication skills and share their own experineces in a positive manner. The PSS I will serve as a member of the Eyerly Ball team and provide support and consultation to encourage and model positive behaviors with clients in the CCBHC catchment area. Provide a variety of services, ranging from the teaching of skills to delivery of services to providing individual and group support focused on outreach and engagement. The PSS I will develop effective working relations and cooperate with all Eyerly Ball departments throughout the entire coordination process. This role is critical to ensure continuous improvement in client care, communication, and satisfaction.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Client Services:
- Facilitate peer-led support group sessions designed to support clients in the mental health recovery process.
- Share personal recovery experience to build trusting and professional relationships with clients.
- Utilize critical thinking in making independent judgements and maintain responsibility and accountability for service provided.
- Willingness to provide in person community-based services in all CCBHC counties.
- Help clients overcome barriers to services which include, but are not limited to, anxiety, financial deficits, transportation issues, health limitations, etc.
- Connect clients to mental health services and groups including therapy, medication management, NAMI, etc.
- Advocacy for clients
- Register clients and provide distribution of food from the food pantry.
- Complete all documentation within established guidelines.
- Ability to prioritize client needs and complete required written documentation.
- Demonstrate an understanding of all grant standards.
- Track and document program quality measures.
Education: High School Diploma or equivalent Required. Basic computer skills.
Experience: Candidate who identifies as being in recovery from mental health and is willing to share details of their personal recovery experience. Experience navigating behavioral health and substance use systems.
License(s)/Certification(s): Have completed or will complete a state sanctioned Peer Support Specialist training and passed competency exam based on training. Possess a valid driver’s license, proof of auto liability insurance, and a good driving record.
Knowledge/Skills/Abilities: Coordination - Adjusting actions in relation to others' actions. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Time Management - Managing one's own time and the time of others. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Other: Reliable transportation. Basic Computer Skills