Driver

Driver

PACE (Program of All-Inclusive Care for the Elderly)

Waterloo, IA

PRN/AS Needed

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Under the supervision of the PACE Transportation/Facility Manager, is responsible for providing transportation services utilizing agency vehicle for PACE participants according to assigned routes/appointment schedules. Provide supportive services to ensure the safety of our frail elderly participants. Provides supply/equipment delivery services as needed.

Transporting PACE Participants

• Maintain safe driving record. At all times driver is to follow and obey all traffic laws.

• Maintain working knowledge of transportation routes in Waterloo and surrounding communities within the PACE service area.

• Accurately follow the transportation schedule/directions to ensure Participants arrive at scheduled appointments on time.

• Follow safety procedures at all times related to utilization of seat belts and securing wheelchairs and other durable medical equipment on the vehicle.

• Maintain working knowledge of physical, mental and social needs of the frail elderly population.

• Proceed on assignments in a timely fashion with limited supervision.

• Problem solve and plan effectively.

• Be able to identify and respond to medical emergencies by: Calling PACE for help, initiating basic first aid, calling EMS (911).

• Requires after-hours on-call rotation.

Customer Service

• Assist PACE Participants safely in/out of PACE vehicle and to/from homes/PACE Center/medical offices in the manner necessary to meet their individual needs, (pushing wheelchairs, assisting with ambulation using gait belt as needed, assisting up/down steps, assisting with transfers, etc)

• Report any changes in the participant’s home conditions or health status to the Transportation Coordinator(s) or to other appropriate staff person as procedures indicate.

• Utilize effective verbal and written communication skills when working with Participants, PACE staff and contracted providers in the community.

• Provide a pleasant and comfortable environment where Participants feel safe and welcome.

• Work independently as well as collaboratively with the PACE team and contracted providers.
Vehicle Maintenance

• Maintain vehicle in good operating condition: clean, fueled, perform daily safety checks.

• Monitor vehicle maintenance and report maintenance/repair needs to Transportation Manager.

Education

• High School Graduate OR GED required OR equivalent work experience.
License(s)/Certification(s)

• Maintains current CPR status

• Maintains current Mandatory Adult Abuse Reporter status

• Valid Driver’s License (Chauffer's endorsement for IA licenses if applicable by location), and good driving record required.

• Proof of Auto Insurance
Knowledge/Skills/Abilities

• Adaptability

• Customer/Patient focused

• Interpersonal skills

• Problem solving

• Teamwork

• Basic computer skills-working knowledge of Microsoft office.
Other

• Driver will be required to operate manual vehicle ramp and hydraulic lifts to load/unload wheel chairs.

• Driver will be required to utilize Q-straint tie downs to secure wheel chairs on vehicles.