What are the responsibilities and job description for the Clinic Administrator position at UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:Essential Responsibilities
- Provide full oversight of daily clinic operations, ensuring efficient workflows, staffing coverage, and adherence to organizational policies, procedures, and regulatory requirements.
- Lead, supervise, and develop clinical and administrative staff, including hiring, onboarding, performance management, employee relations, and staff training.
- Manage clinic financial operations, including payroll reporting, accounts payable and receivable oversight, budget development, and review of financial performance.
- Identify and resolve operational issues, monitor performance metrics, and implement process improvements to enhance quality, access, and patient experience.
- Partner with providers, medical leadership, and organizational leaders to support provider performance, clinic strategy, and operational alignment.
- Implement and sustain organizational and clinic-level strategic initiatives while fostering a culture of teamwork, innovation, and continuous improvement.
- Serve as the primary liaison between clinic staff, providers, and organizational leadership to ensure effective communication and collaboration.
- Ensure clinic preparedness and provide leadership during emergencies to maintain the safety of staff, patients, visitors, facilities, and protected health information.
- Bachelor’s degree required or an equivalent combination of education and relevant experience.
- Degree in business administration, healthcare management, or a related field preferred; master’s degree preferred.
- Two to three years of leadership or supervisory experience in a healthcare or business setting.
- Experience with clinical or medical office operations, including billing, accounts receivable, and familiarity with ICD and CPT coding.
- Preferred experience in personnel management, financial oversight, budgeting, facilities management, and process improvement.
- Strong leadership, interpersonal, and team collaboration skills.
- Excellent verbal and written communication skills.
- Proficient computer skills and ability to use standard office and healthcare systems.
- Demonstrated ability to exercise independent judgment, problem-solving, and decision-making.
- Knowledge of personnel administration, patient relations, and application of policies, procedures, and regulatory guidelines.