What are the responsibilities and job description for the Clinic Administrator - Express Care Clinics position at UnityPoint Health?
- Area of Interest: Management
- FTE/Hours per pay period: 1.0
- Department: Retail- Express Lindale
- Shift: Primarily day shift M-F
- Job ID: 173813
Clinic Administrator
Hiawatha Pecks Landing Express and Cedar Rapids Lindale Express Clinics
Clinic Hours: Monday - Sunday 8am-8pm
Will work primarily M-F 8-5PM - 40 hours/week
The Clinic Administrator is responsible for the operational performance in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization’s leadership team to coordinate and manage the activities in the clinic.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Departmental Support
- Full authority over daily operations.
- Possess in–depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
- Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.
- Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.
- Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.
- Be aware of what is happening in clinic/department and the organization by attending clinic/department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site
- Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, teamwork and staff development.
- Act as a liaison between physicians/providers and the organization’s leadership team to achieve effective communication and optimal operational processes.
- Partnering with associate medical director and director on provider performance and talent management
- Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.
Education
- Bachelor’s degree required OR a combination of education and experience.
- Business and/or health care management degree preferred.
- Preferred Master’s degree in business or health care management.
- 2-3 years of leadership experience
- Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
- Clinical operations experience preferred.
- Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred. Preferred knowledge and experience with process improvement.
- Strong interpersonal skills.
- Strong computer skills.
- Strong supervisory and leadership skills.