Case Manager

Shift: Monday-Friday 8:00 AM to 4:30 PM

Des Moines, IA

Provide consumers who have mental illness a quality coordination program, focusing on the individual’s strengths and desires. Maintain key working relationships with Eyerly Ball and UPH programs, Iowa Primary Care Association, Disability Access Points, other providers in the service network, consumers and families of consumers.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Client Service:

• Assess the needs of clients and develop goals that will allow them to achieve the greatest level of independence in their community.

• Regular collaboration with client, treatment team, and concerned others.

• Advocate for clients to help meet their needs, desires and best interests.

• Utilize critical thinking in making independent judgements and maintain responsibility and accountability for service provided.

• The ability to relate respectfully to clients with a wide range of abilities and diagnoses.

• Ability to meet clients in their homes or in public places with ability to drive safely, and a willingness to transport clients in own vehicle.

• Willingness to provide in person case management and community-based services in all CCBHC counties.

• Possess teamwork skills including problem solving, cooperation, negotiating, etc.

• Continue professional development and involvement in professional activities that enhance service provision.

Documentation:

• Complete all documentation within established guidelines.

• Ability to prioritize client need and to complete required written documentation.

• Demonstrate an understanding of all grant standards.

• Track and document program quality measures.

Education:

Bachelor’s Degree required in Human Services related field.

Experience:

Requires at least one year of experience working in a mental health setting.

License(s)/Certification(s):

Valid driver’s license and insurance when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

Effects of mental illness and substance use
Ability to read and comprehend common terminology of the mental health field.
Ability to enter documentation in an EHR and use Microsoft Office.
Ability to effectively present information and respond to questions from clients, medical professionals, management, staff and the public.