What are the responsibilities and job description for the Medical Assistant, Full Time position at Unity Health?
About the Role:
The Medical Assistant plays a critical role in supporting healthcare providers by ensuring the smooth operation of clinical and administrative tasks within a medical facility. This position involves direct patient interaction, including preparing patients for examinations, recording vital signs, and assisting with medical procedures. The Medical Assistant is responsible for maintaining accurate patient records, managing appointment schedules, and facilitating communication between patients and healthcare professionals. By efficiently handling both clinical and clerical duties, the Medical Assistant contributes to delivering high-quality patient care and enhancing overall patient experience. This full-time role requires a compassionate, detail-oriented individual committed to supporting the healthcare team and promoting patient well-being.
Minimum Qualifications:
- High school diploma or equivalent.
- Completion of an accredited Medical Assistant training program.
- Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred but not mandatory.
- Basic knowledge of medical terminology and clinical procedures.
- Proficiency in using electronic health record (EHR) systems.
Preferred Qualifications:
- Previous experience working as a Medical Assistant in a clinical setting.
- CPR and First Aid certification.
- Familiarity with insurance billing and coding processes.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
Responsibilities:
- Greet and prepare patients for examinations, including taking vital signs and medical histories.
- Assist healthcare providers during patient examinations and minor procedures.
- Manage patient records by accurately entering and updating information in electronic health record (EHR) systems.
- Schedule patient appointments and coordinate follow-up visits as needed.
- Perform administrative tasks such as answering phones, processing insurance information, and handling patient billing inquiries.
- Ensure examination rooms are clean, organized, and stocked with necessary supplies.
- Educate patients on medication instructions, treatment plans, and follow-up care under the supervision of healthcare providers.
- Maintain compliance with healthcare regulations and confidentiality standards.
Skills:
The Medical Assistant utilizes clinical skills daily to prepare patients for examinations, accurately record vital signs, and assist healthcare providers during procedures, ensuring patient safety and comfort. Administrative skills are essential for managing patient records, scheduling appointments, and handling insurance documentation, which helps maintain an organized and efficient practice. Effective communication skills enable the Medical Assistant to interact compassionately with patients, explain treatment instructions clearly, and collaborate seamlessly with the healthcare team. Proficiency with electronic health record (EHR) systems is critical for maintaining accurate and confidential patient information. Additionally, problem-solving and multitasking abilities are employed regularly to address patient needs promptly and support the dynamic workflow of the medical office.