K-8- Public Charter School IT Specialist

Position Summary

The Technology Specialist is responsible for ensuring the effective operation, maintenance, and support of the school's technology infrastructure and instructional technology resources. This position provides technical support to students, faculty, and staff while promoting the effective integration of technology into teaching and learning. The Technology Specialist manages devices, networks, software, security, and technology systems to create a reliable, secure, and innovative learning environment.

Essential Duties and Responsibilities

Technology Infrastructure

• Maintain and troubleshoot school technology infrastructure, including computers, Chromebooks, printers, projectors, interactive displays, and other instructional devices.
• Support wired and wireless network connectivity and coordinate with third-party vendors or managed service providers as needed.
• Monitor system performance and proactively address technology issues.
• Maintain technology inventory, asset tracking, warranties, and replacement schedules.
• Install, configure, update, and repair hardware and software.

Help Desk & Technical Support

• Provide timely technical support to faculty, staff, and students.
• Respond to technology help requests using established ticketing procedures.
• Diagnose and resolve hardware, software, network, and account issues.
• Set up technology for classrooms, meetings, testing, and school events.
• Prepare and deploy devices for new staff and students.

Student & Staff Technology

• Manage student and staff accounts within Google Workspace for Education and other instructional platforms.
• Assist with password management and account security.
• Configure and manage student Chromebooks and staff devices through device management systems.
• Support classroom technology to minimize instructional disruptions.

Instructional Technology

• Partner with teachers to integrate technology effectively into classroom instruction.
• Provide training and coaching on instructional technology tools and digital resources.
• Stay current on emerging educational technologies and recommend innovative solutions.
• Assist teachers in utilizing technology to enhance student engagement and learning.

Cybersecurity & Data Management

• Promote best practices for cybersecurity and digital citizenship.
• Ensure compliance with FERPA, COPPA, CIPA, and other applicable regulations.
• Manage user permissions and data security.
• Assist with data backups and disaster recovery procedures.
• Monitor and respond to technology security concerns.

Assessment & Educational Software

• Support technology needs for state and local assessments.
• Coordinate testing device preparation and troubleshooting.
• Manage educational software licenses and subscriptions.
• Maintain integrations between instructional platforms and student information systems.

Planning & Operations

• Assist in developing and implementing the school's technology plan.
• Recommend technology purchases and budget priorities.
• Research and evaluate hardware, software, and instructional technology resources.
• Maintain documentation for technology procedures and inventory.

Other Duties

• Support audiovisual equipment for assemblies, presentations, and special events.
• Coordinate with vendors regarding repairs, warranties, and installations.
• Perform other duties as assigned by school administration.

Qualifications Required

• Associate's or Bachelor's degree in Information Technology, Computer Science, Educational Technology, or related field (or equivalent experience).
• Experience supporting Windows, ChromeOS, macOS, and Google Workspace.
• Strong troubleshooting skills for hardware, software, and networking.
• Experience managing Chromebooks and mobile device management systems.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks in a fast-paced school environment.

Preferred

• Experience working in a K–12 educational setting.
• Experience with Google Workspace for Education Administration.
• Knowledge of student information systems (PowerSchool, Infinite Campus, etc.).
• Experience supporting educational technology platforms.
• Industry certifications such as Google Certified Educator/Administrator, CompTIA A , Network , or Security .

Knowledge, Skills, and Abilities

• Strong interpersonal and customer service skills.
• Ability to communicate technical information clearly to non-technical users.
• Excellent organizational and project management skills.
• Ability to maintain confidentiality regarding student and personnel information.
• Commitment to continuous learning and professional growth.
• Ability to work independently while collaborating effectively with school staff.

Physical Requirements

• Lift and move technology equipment weighing up to 50 pounds.
• Stand, walk, bend, climb ladders, and crawl under desks when installing equipment.
• Work at a computer for extended periods.
• Travel between classrooms and school buildings as needed.

Work Schedule

• Full-time, 12-month position (preferred) or school calendar plus summer days as assigned.
• Occasional evening or weekend work may be required for school events, technology upgrades, or emergency support.

Performance Expectations

The Technology Specialist will be evaluated on:

• Responsiveness and effectiveness of technical support.
• Reliability and uptime of school technology systems.
• Successful implementation of instructional technology initiatives.
• Device and inventory management.
• Support of state testing and instructional technology.
• Collaboration with faculty and staff.
• Maintenance of a secure and reliable technology environment.
• Professionalism, communication, and commitment to customer service.

Desired Characteristics

The ideal candidate is:

• Student-centered and service-oriented.
• Proactive, organized, and solutions-focused.
• Patient and approachable when assisting users with varying levels of technology proficiency.
• Committed to innovation while maintaining secure and reliable systems.
• A collaborative team member who values continuous improvement and supports the school's educational mission.

Pay: $50,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $50,000 - $62,000