What are the responsibilities and job description for the Lead Specialist -Consumer Direct Sales position at Uniti Group Inc.?
Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com
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About The Role
The Consumer Lead Specialist is a field-based player-coach within the Consumer Direct Sales Organization. This role supports a defined group of new hire Direct Sales Specialists by providing coaching, field guidance, and day-to-day support while continuing to meet individual sales goals.
In this role, you will model strong sales behaviors, help new hires build confidence in the field, and serve as a point of contact when the assigned manager is unavailable.
What You Will Do
This is a field-based role that requires regular travel within assigned territories, including ride-alongs with new hire employees and in-person customer engagement in residential communities. The Consumer Lead Specialist should be comfortable working outdoors, walking neighborhoods, and supporting agents in real-time selling environments.
Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 – 66�nding: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66% | Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular PhoneType of Driver’s License Required: Driver’s License
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Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Our Benefits
Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
_________________________________________________________
About The Role
The Consumer Lead Specialist is a field-based player-coach within the Consumer Direct Sales Organization. This role supports a defined group of new hire Direct Sales Specialists by providing coaching, field guidance, and day-to-day support while continuing to meet individual sales goals.
In this role, you will model strong sales behaviors, help new hires build confidence in the field, and serve as a point of contact when the assigned manager is unavailable.
What You Will Do
- Meet or exceed individual sales goals, activity expectations, and productivity targets.
- Conduct field-based sales activities, including prospecting, customer engagement, product education, and closing new business.
- Mentor and coach assigned new hire Direct Sales Specialists through ride-alongs, shadowing, observation, and real-time feedback.
- Reinforce approved sales processes, compliance expectations, territory management practices, and customer experience standards.
- Serve as a point of contact when the assigned manager is unavailable and escalate trends, barriers, or support needs as appropriate.
- High school diploma or equivalent.
- Proven success in direct sales, field sales, door-to-door sales, telecommunications sales, retail sales, or another performance-based sales environment.
- Ability to consistently meet or exceed sales goals while supporting others in the field.
- Strong communication, coaching, and interpersonal skills.
- Valid driver’s license, reliable transportation, and ability to travel within assigned territories.
- Ability to work a flexible schedule, including evenings or weekends as business needs require.
- Experience selling fiber internet, broadband, wireless, cable, home services, or other telecommunications products.
- Prior experience as a sales lead, field trainer, mentor, team captain, or peer coach.
- Knowledge of consumer sales processes, territory management, CRM/sales tools, and customer relationship-building techniques.
This is a field-based role that requires regular travel within assigned territories, including ride-alongs with new hire employees and in-person customer engagement in residential communities. The Consumer Lead Specialist should be comfortable working outdoors, walking neighborhoods, and supporting agents in real-time selling environments.
Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 – 66�nding: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66% | Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular PhoneType of Driver’s License Required: Driver’s License
_________________________________________________________
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Our Benefits
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.