Senior Product Manager - HouseCalls - Remote

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our HouseCalls product, we provide annual clinical assessments to patients in the comfort of their homes. This important preventive care helps identify and reduce health risks for patients, in addition to coordinating appropriate follow-up care to improve health and well-being.

We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.℠

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Act as a recognized voice of the customer to the team, on behalf of the business
Establish, develop and maintain effective relationships with applicable project stakeholders (e.g., project team members, team leads, internal customers, functional SMEs, business partners, leadership)
Partner with Product and Business stakeholders to enable successful prioritization, development, delivery, and adoption of capabilities
Align capabilities to business strategies, validate requirements with businesses and translates business strategies into capability requirements for engineering teams
Represent the business with the ability to prioritize tradeoffs, clarify requirements, and accountable to ensure that capabilities developed and released meet business partner requirements and objectives
Identify duration, effort, sequence, and dependencies of tasks required to meet applicable objectives
Obtain agreement from applicable stakeholders on schedule, time management and resource plans, and negotiate changes/adjust project plans as needed and communicate to impacted teams
Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
Manage/ensure proper release/deployment of functionality or capability
Ensure that controls are identified and operationalized to allow benefit tracking and reporting
Monitor results going forward and ensure that the project is delivering the expected benefits to the business, obtaining feedback from stakeholders as necessary
Identify root causes of substandard outcomes and recommend appropriate resolutions
Analyze outcomes and make appropriate recommendations to improve outcomes/processes going forward (e.g., stakeholder satisfaction, lessons learned, project team member performance)
Develop/implement contingency and recovery plans when deliverables/milestones are missed (e.g., identify critical path, document plan for getting back on plan/schedule, Business Continuity Plan, failover planning)
Communicate project risk/issue events, responses and results to applicable stakeholders (e.g., project team, leadership, business partners)
Resolve conflicts among project participants using appropriate influence techniques, escalating to others as needed
Provide/ensure training to applicable audiences, as needed (e.g., process training, tool usage, project management methodology, change management)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor's Degree or 10 years of relevant experience
3 years of Product Management and/or Capability Manager experience
Experience driving teams and management to decisions and obtaining difficult information and answers
Experience working with and leading cross functional teams
Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action
Experience working in an Agile / Scrum environment
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Visio, and Outlook

Preferred Qualifications:

Proven compassionate approach to working with others and managing teams
Demonstrates an attitude of walking in the shoes of the members we serve to ensure our solutions are developed to meet their needs and provide true value

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

•All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.







Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.