Demo

RN Case Manager Telephone Advice Nurse - Remote

UnitedHealth Group
Las Vegas, NV Remote Full Time
POSTED ON 4/17/2024 CLOSED ON 8/1/2024

What are the responsibilities and job description for the RN Case Manager Telephone Advice Nurse - Remote position at UnitedHealth Group?

$10,000 Sign 0n Bonus for External Candidates

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

If you are located in Las Vegas, NV, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities: 

  • Provide health education and coaches consumers on treatment alternatives to assist them in best decision making
  • Support consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
  • Coordinate services and referrals to health programs
  • Prepare individuals for physician visits
  • Assess and triage immediate health concerns
  • Manage utilization through education
  • Identify problems or gaps in care offering opportunity for intervention
  • Assist members in sorting through their benefits and making choices
  • Take in-bound calls and place out-bound calls as dictated by consumer and business needs
  • Special projects, initiatives, and other job duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

  • Current, unrestricted RN licensure
  • 3 years of Clinical RN experience, resulting in excellent clinical skills and critical thinking
  • Proven solid inbound and outbound telephonic skills
  • Proven intermediate or expert level of proficiency with being able to assess and identify needs and being able to influence and motivate
  • Proven intermediate computer skills (Microsoft Word, Outlook and Internet) with the ability to navigate a Windows environment and the ability to create, edit, save and send documents utilizing Microsoft Word

Preferred Qualifications: 

  • Bachelor's degree in Nursing
  • Coaching and/or decision support experience
  • Managed care experience
  • Conflict management skills
  • Proven understanding of change and ability to move members along the continuum of change
  • Proven ability to work under pressure and appropriately prioritize responsibilities


*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nevada Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    


Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

Salary : $28 - $55

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