Demo

Collection Specialist

UnitedHealth Group
Frederick, MD Full Time
POSTED ON 11/12/2025 CLOSED ON 12/31/2025

What are the responsibilities and job description for the Collection Specialist position at UnitedHealth Group?

Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.


As a Collection Specialist, you will take charge of preparing and processing a variety of insurance claims with precision. Each day, you ensure accuracy by actively verifying data through direct communication with agencies and external partners-keeping everything on track and moving forward.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   


Primary Responsibilities: 

  • Prepare and process various insurance claims, including electronic submissions for multiple payers
  • Verify claim data daily through communication with agencies and external personnel
  • Research and correct error claims to ensure clean claim production and submission
  • Review accounts receivable daily and follow up on delinquent accounts per established procedures
  • Recommend corrective actions based on account review findings
  • Investigate and respond to inquiries from payors and agencies regarding accounts receivable activity
  • Maintain and update accounts receivable schedules to track issues and resolutions for reporting
  • Resolve customer requests, inquiries, and concerns promptly and respectfully

     

     

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
     

Required Qualifications: 

  • 1 years of medical billing and collections experience
  • Excellent oral and written communication skills
  • Solid organizational, analytical, and math skills
  • Basic proficiency in PC applications, including Microsoft Word and Excel


Preferred Qualifications: 

  • Home Health billing and collections experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy  

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 


UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

Salary : $14 - $28

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