T-Mobile - Retail Store Manager - Ellet - Akron, OH

• Lead by example and inspire your team to deliver an exceptional customer experience.
• Empower employees to excel in connecting customers to their world.
• Oversee all aspects of store operations, including hiring, scheduling, training, marketing, and asset protection.
• Ensure the store operates smoothly, efficiently, and in alignment with company standards.
• Serve as the primary point of contact for store employees.
• Build and maintain a motivated, engaged, and high-performing team.
• Drive store performance while achieving sales, customer experience, and operational goals.
• Demonstrate strong leadership and a thorough understanding of the retail environment.

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets established goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation required.
• Flexible schedule required.
• 1-3 years of experience in retail sales and sales management required.
• Previous leadership experience within a retail environment preferred.
• Strong communication, leadership, and customer service skills.
• Ability to motivate, coach, and develop a team, work in a fast-paced environment, and manage multiple priorities.
• Ability to stand for extended periods and perform physical tasks as needed.

• Health, Dental, and Vision
• STD, LTD & Life Insurance
• Paid Time Off (PTO)
• Employee Phone Discount on Service
• Additional T-Mobile Perks

• This is an hourly position with competitive pay based on experience and qualifications.
• Employees are also eligible to earn uncapped commission, providing additional earning potential based on individual performance.
• Total compensation will vary based on hourly wages, sales performance, and commission earnings.

Salary : $17 - $21