What are the responsibilities and job description for the Payment Poster position at United WestLabs?
Primary Duties Payment Posting
- Post payments to correct account and date of service by hospital.
- Patient payments: training for new employees starts with posting patient payments. Patient payments are usually payment for balance on the account after insurance has paid, or they are for payment made at the time of service (cash payment). Patient payments can also be paying for balances turned over to a collection agency. Turned over payments must be reported to the collection agency. This is done be listing the payments on a special form and faxing it to the appropriate agency at the end of each day.
- Insurance payments: posting insurance payments requires the ability to read and understand how various insurances list payment and denial information. This information includes contractual write offs, patient responsibility and non- covered charges. Payments can be posted by CPT code or”lump sum”. If there are any non-covered/denied charges listed, the EOB is copied and given to the account analyst for that hospital. Before completing batch, make sure that patient responsibility agrees with eob.
- Government payments: Medicare and Medi-Cal RA/EOB’s are a standardized format. They are posted with contractual adjustments and sometimes a patient responsibility. After a Medicare or Med-Cal batch is posted, the entire EOB/RA and batch listing is given to the account analyst for review. The account analyst will make copies of denials.
- A tape is run for all batches of payments and compared to the computer listing after the payments are posted. If the two tapes do not balance, the poster will review payment detail to locate the error and make corrections as needed.
- If any payment posted results in an overpayment/credit balance, a copy of the payment is made and put into the credit balance folder for each hospital.
- If amount paid is exactly the same as the “turned over” balance, poster can post payment to turned over balance. Otherwise, all payments received are posted to A/R balance first.
Basic Knowledge/Skills/Experience
High School Diploma
Minimum 6 months previous billing experience
Knowledge and aptitude for basic computer skills (log on/off, re-boot how and when to, create/send email, Word/Excel)
Knowledge of different payer types
Knowledge of EOB’s and denial reasons, including patient responsibility
Ability to adapt to rapidly changing conditions in work environment
Organization and problem solving skills
Communication skills verbal and written
Interpersonal skills
Able to work independently or as a team player
Demonstration of good morals and ethics
Physical Requirements:
- Continuous sitting (up to 6 hrs/day)
- Continuous walking (up to 6 hrs/day)
- Intermittent bending, squatting, and climbing
- Simple grasping with both hands
- Typing / Data Entry
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.
Salary : $18 - $23