Annual Giving Officer

United Way of West Tennessee Overview

At United Way of West Tennessee, we believe lasting change happens when communities come together to solve their greatest challenges. Serving 15 counties across West Tennessee, we unite people, businesses, nonprofits, and public partners to improve lives and create opportunities for every person to thrive.

Our work extends far beyond fundraising. We invest in innovative solutions that strengthen financial stability, expand access to education, support youth empowerment, connect families to critical resources through 211, and build stronger, healthier communities through collaborative partnerships. Every dollar raised and every relationship built helps create measurable impact across our region.

Joining United Way of West Tennessee means becoming part of a mission-driven team that values innovation, collaboration, and servant leadership. We foster an environment where new ideas are encouraged, professional growth is supported, and every team member has the opportunity to make a meaningful difference. If you're passionate about building relationships, inspiring generosity, and helping shape the future of West Tennessee, you'll find purpose—and a team that shares your commitment—here.

Position Overview

United Way of West Tennessee is seeking an Annual Giving Officer to expand annual revenue and oversee the systems and operations that support effective, relational fundraising. This role is pivotal in growing UWWT’s revenue growth by bringing innovative strategies to its annual giving program, engaging donors in recognition and stewardship opportunities that deepen their relationships with UWWT, identifying highly engaged and high net worth donors, and strengthening the integrity of donor data and reporting.

The Officer will oversee core systems and processes - including database management, gift accounting, and donor acknowledgment - while also leading multi-channel annual appeals and managing leadership giving programs.

Key Responsibilities

● Relationship Management:

• Identify, cultivate, and solicit individuals for donations
• Attend community engagement events
• Make donor appointments and discovery calls

● Campaign Strategy:

• Create and implement annual donor development plan for territory
• Develop and execute multi-channel fundraising campaigns (direct mail, email, social media, and peer-to-peer) in partnership with the Marketing Director and other team members
• Develop audience segmentation and messaging that reflects United Way of West Tennessee’s mission and community-centered approach
• Track and analyze campaign performance; share insights to strengthen future efforts
• Train and recruit local volunteer peer to peer donor ambassadors and board members for individual engagement

● Donor Stewardship and Recognition:

• Ensure timely, accurate, and meaningful donor acknowledgements and recognitions for gifts
• Support donor stewardship efforts that reflect appreciation, transparency, and impact
• In partnership with Marketing Director, coordinate content for annual Impact Report to share with donors

● Database Management and Processing:

• Manage and maintain donor database ensuring accuracy, consistency, and confidentiality
• Performs research for individual and foundation donor prospecting and relationship management, including updating and maintenance of donor information in database.
• Analyze giving history and trends to identify donors for upgrade opportunities and optimize solicitation strategies.
• Oversee gift processing, including data entry and gift acknowledgement
• Generate reports to support fundraising strategy, leadership, and board reporting
• Ensure best practice, accuracy, and compliance with donation receipting and accounting in partnership with Finance Director.
• In partnership with finance staff, reconcile gift accounting between the donor database and UWWT’s general ledger

● Program Management and Event Support:

• Manage specialized programs like leadership annual giving societies (Women United), giving days, and parent/family campaigns.
• Partner with the broader development team to plan and execute donor cultivation and recognition events.

Qualifications

Education: Bachelor’s degree in Communications, Business, Non-Profit Management, or a related field, or equivalent experience.

Experience: 3-5 years in direct solicitation, fundraising, non-profit development, or a related field

● Hard Skills:

• Strong proficiency in CRM platforms (e.g. Raiser’s Edge, Salesforce) and digital fundraising/marketing platforms (e.g. GiveCampus, Gravyty, Give Smart, Bloomerang, etc.)
• Knowledge of the principles of philanthropy and donor relations
• Adept at donor segmentation and identifying prospective donors that have high interest in the organization, high inclination to increase giving, and high net worth
• Strong skills in fundraising operations: gift entry, accounting, and acknowledgements

● Soft Skills:

• Strong writing and storytelling skills and experience with multi-channel communications
• Deep appreciation for data integrity and ethical standards of managing confidential information
• Public presentation skills
• Creative problem solver that leans into innovation and entrepreneurship to improve operations and outcomes
• Data-driven mindset
• Excellent organizational and time management skills
• Ability to manage cross-functional projects independently and collaboratively.

● Willing to travel to UWWT’s 15-county service region.

● Flexible hours for some early morning/late travel to and from counties/companies.

Working Conditions

● This position is hybrid-remote and requires some regional travel across the 15 counties served by United Way of West Tennessee.

● Standard office schedule: 8:00 AM – 5:00 PM, Monday through Thursday.

● Flexibility to work occasional evenings and weekends for events and volunteer initiatives.

● Ability to lift up to 30-50 lbs.

Salary and Benefits

● Starting salary at $45-50K and commensurate with experience.

● Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan (SEP)
• Vision insurance

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Jackson, TN 38305

Salary : $45,000 - $50,000