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211 Care Coordinator

United Way of Southwestern Pennsylvania
Pittsburgh, PA Full Time
POSTED ON 12/13/2025 CLOSED ON 2/13/2026

What are the responsibilities and job description for the 211 Care Coordinator position at United Way of Southwestern Pennsylvania?

United Way of Southwestern PennsylvaniaPittsburgh OfficePA 211 Southwest is seeking a high performing Care Coordinator to help launch a pilot project titled PAWorkLift. This project focuses on bridging the gap between workforce development programs and social services, ensuring that young adults (ages 18-24) receive the supports they need to complete training programs and secure jobs that pay a living wage. This role will help job trainees overcome barriers related to basic needs--such as food, clothing and transportation--that interfere with their ability to complete training. The Care Coordinator will assist job trainees to resolve basic needs crises by providing support, service navigation, and follow-up. This role will connect trainees to a closed-loop referral network, manage referrals to completion, and track outcomes to ensure program success.This position is a 2-year grant-funded full-time (37.5 hours per week) position. Days and hours of work are Monday through Friday, 8:30 a.m. to 4:30 p.m. Some occasional nontraditional hours may be needed. This position is non-exempt under the FLSA.A high school diploma or GED equivalent is required. Community Health Worker certification and/or bachelor's degree in social work, human services, or related field and a minimum of two years' experience in health or human service, social work, or related nonprofit organizations is preferred. An equivalent combination of experience and education may be considered in lieu of education.Annual SalaryPay Grade 103Salary Range - $38,000 - $44,000Visit our website at Career Opportunities - United Way of Southwestern Pennsylvania to view job description and apply for this position. Submissions will only be accepted electronically.United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Armstrong, Butler, Fayette, and Westmoreland counties.

Salary : $38,000 - $44,000

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