Resiliency Grants Specialist

Position Overview: Resiliency Grants Specialist

United Way of Santa Barbara County's Resiliency Grants program is an ongoing and fast-growing referral-based initiative designed to support basic needs for individuals in Santa Barbara County. This program aims to enhance household stability and resiliency by addressing specific financial gaps for individuals and families under case management with an approved community partner organization. The Resiliency Grants Specialist engages in the client intake process, application review, and award recommendations, plays a supportive role to the Resiliency Grants Program Manager and community partners for United Way’s Resiliency Grants Program.

Key Responsibilities:

Under the direction of the Resiliency Grants Program Manager:

• Assist in the community outreach and individual intake for the Resiliency Grants Program.
• Act as the program entry point for partners and individuals inquiring about support.
• Assess and screen individuals seeking support to determine pre-eligibility and/or be able to make appropriate service referrals.
• Maintain an active knowledge of community resources and be able to provide basic and appropriate referrals to assist individuals in accessing social, educational, health services, or other services.
• Review Resiliency Grants applications and collect supporting documentation and paperwork from clients to ensure funding recommendations are made in accordance with all established policies and procedures.
• Maintain communication and collaborative working relationships with Resiliency Grants partner agency case managers who make referrals on behalf of their clients.
• Support with partner agency and case manager information and training meetings.
• Maintain accurate and timely notes on applications in United Way’s internal databases.
• Collect, input, and maintain data and client applications in an orderly manner in United Way’s internal databases.
• Confidentially maintain accurate data as it pertains to client records, funding data, and other information that is collected during the interview and funding process.
• Produce reports representing program growth and productivity.
• Make recommendations for program improvement and best practices to supervisor.
• Maintain a professional and courteous demeanor with all internal and external peers, partners, colleagues, and clients.
• Other related duties as assigned.

Qualifications:

• College degree is required, and two years case management, grant management, non-profit, or related experience, or an equivalent combination of experience and education is preferred
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Desired Knowledge, Skills, and Abilities

• Proficient in Spanish Required (language differential applied)
• Excellent writing skills
• Experience with Homeless Management Information System (HMIS) and Coordinated Entry System is desirable.
• Ability to work independently
• Ability to manage case and application review workloads
• Ability to handle stressful situations with composure, remain calm under pressure, and manage personal stress in high-pressure environments.
• Manage multiple projects simultaneously with high attention to detail.
• Deliver a firm approach to communicating expectations to applicants
• Carry out procedures to ensure work is completed error-free
• Ability to handle restricted, confidential, private, or personal information