What are the responsibilities and job description for the Welcome Desk Receptionist position at United Way for Southeastern Michigan?
Every day, United Way for Southeastern Michigan (UWSEM) works alongside community partners, donors, and nonprofits to create measurable, lasting change across Southeastern Michigan. By investing in programs that support education, economic stability, and health, UWSEM helps ensure individuals and families have the resources they need not just to get by, but to thrive. Our work is grounded in collaboration, accountability, and a deep commitment to the communities we serve.
This full‑time position offers an hourly pay rate of $21.44/hr, along with a comprehensive benefits package that includes major medical, dental, and vision coverage, a 403(b) retirement plan, short‑ and long‑term disability, AD&D coverage, ASPCA pet insurance, a DoorDash discount, 20 days of paid time off per year, 12 paid holidays, and one floating holiday.
The Welcome Desk Receptionist is responsible for managing front desk operations, providing clerical support, and coordinating office activities to ensure smooth daily operations. This role involves handling incoming visitors, calls, and office-related tasks, requiring exceptional communication, organizational, and multitasking skills. The Welcome Desk Receptionist plays a key role in maintaining a welcoming
environment and ensuring the efficient flow of office activities. This position is an essential part of the office team, ensuring seamless operations and providing excellent customer service to both internal and
external stakeholders
This is a full-time union position that requires full-time in-office work. Standard working hours are
Monday through Friday from 8:30 AM to 5:00 PM, with two 15-minute breaks and a one-hour lunch. To
ensure smooth daily operations, the union administrative team provides coverage during breaks, lunch
periods, and approved PTO.
Qualifications
Proficiency with office equipment and Microsoft Office Suite.
Strong verbal and written communication skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to handle sensitive and confidential information with professionalism.
High school diploma or equivalent.
Prior experience in an administrative or receptionist role preferred
Please review the job description for full details
Position will close 10/19/2026
Job Posted by ApplicantPro
Salary : $21