Service - Field Service Supervisor

Industry Best Service!

Join Our Team in Phoenix, AZ as a Field Service Supervisor!

Are you ready to elevate your career with a company that’s leading the way in
petroleum services? United Uptime Services is looking for an energetic,
hardworking, and experienced Field Service Supervisor to join our dynamic team
in AZ If you have a passion for providing exceptional customer service and
maintaining high safety standards, we want to hear from you!

What You’ll Do:
As a Field Service Supervisor in Phoenix, AZ, your primary responsibilities will include:

• Scheduled and Unscheduled Repairs: Perform both scheduled and emergency repairs and maintenance on equipment such as fuel dispensers.
• Customer Satisfaction: Deliver excellent service in a polite and professional manner, ensuring complete customer satisfaction.
• Safety Standards: Maintain and adhere to high safety standards in all tasks.
• Manage and supervise an in field team.

Responsibilities:

• Daily Operations: Take daily directions from the Service Manager or Service Dispatcher regarding the tasks to be performed. Follow United Uptime Services service call procedures.
• Emergency Response: Respond to after-hours emergency service requests or other priority situations as part of an on-call rotation.
• Response Time: Meet specified response time parameters for different types of repairs.
• Vehicle and Inventory Maintenance: Maintain a company-furnished vehicle and keep an inventory of repair parts.
• Safety Compliance: Adhere to all company safety policies and procedures and report any unsafe conditions.
• Training: Complete online and classroom training courses, including regular recertifications.
• Customer Protocols: Follow all customer protocols and procedures, including safety and housekeeping guidelines, when performing repairs at customer sites.
• Inventory Communication: Communicate with warehouse personnel to verify inventory and replenish what is needed on the truck.

Additional Gas Station Responsibilities:

• Fuel Dispenser Maintenance: Inspect, repair, and maintain fuel dispensers, ensuring accurate fuel measurement and dispensing. Replace and calibrate meter assemblies and perform periodic inspections to ensure compliance with regulatory standards.
• Tank and Line Inspections: Conduct routine inspections of underground and above-ground storage tanks and lines for leaks, corrosion, and other issues. Perform pressure testing and leak detection using specialized equipment.
• Vapor Recovery Systems: Install, maintain, and repair vapor recovery systems to prevent fuel vapors from escaping into the atmosphere. Ensure systems are compliant with environmental regulations.
• POS and Payment Systems: Troubleshoot and repair point-of-sale (POS) systems and fuel management software. Install and configure new POS terminals and integrate with existing fuel dispensers.
• Canopy and Signage Maintenance: Maintain and repair canopy lighting, signage, and price displays to ensure visibility and functionality. Replace bulbs, ballasts, and other lighting components as needed.
• Safety and Environmental Compliance: Ensure all work adheres to environmental regulations and safety standards. Perform site assessments to identify potential hazards and recommend corrective actions.
• Customer Relations: Build and maintain positive relationships with gas station owners and managers. Provide training to gas station staff on the proper use and maintenance of fuel dispensing equipment.

Qualifications:

• Education: High school diploma or GED required.
• Experience: At least 1-year experience in petroleum-related service is preferred, but training will be provided.
• Technical Skills: Basic understanding of mechanical and electrical systems. Strong troubleshooting and logical problem-solving skills. Ability to safely operate personal hand tools and properly use a multi-meter.
• License: Valid driver’s license with a clean driving record.
• Communication: Strong communication and customer relations skills. Basic computer skills.
• Work Ethic: Good work ethic and professional demeanor.
• Preferred Certifications:
• Experience or certification in one or more of the following:
• Gilbarco Dispenser
• Wayne Dispenser
• Gasboy Fleet
• Passport
• Veeder Root
• Verifone
• Journeyman Electrician

Physical Requirements:

• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50

pounds unassisted.

• Work in a high traffic area.
• Work flexible hours.
• Work independently and as a member of a team.
• Create and maintain professional relationships within all levels of the organization

(peers, work groups, customers, and supervisors).

• Pass a drug test and background check.

Benefits:

• Paid Time Off: Paid time off.
• Health Insurance: Comprehensive health insurance, including healthcare spending or reimbursement accounts such as HSAs or FSAs.
• Dental and Vision Insurance: Dental and vision insurance.

**Additional Insurance: Other types of insurance.
**Retirement Benefits: Retirement benefits or accounts.
**Employee Loans: Salary-financed low-interest employee loans.

This job description is not designed to cover or contain a comprehensive list of
activities, duties, or responsibilities that are required of the individual for this job. Duties,
responsibilities, and activities may change at any time with or without notice.

United Uptime Services is an Equal Opportunity Employer and complies with
all state and federal laws. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin, or protected
veteran or disabled status and will not be discriminated against.

D&H United Fueling Solutions Inc is an EEO employer - M/F/Vets/Disabled