What are the responsibilities and job description for the Surgery Scheduler position at United Surgical Partners International, Inc?
Bozeman Outpatient Surgery Center has an opening for a Surgery Scheduler
Bozeman Outpatient Surgery Center is a fast-paced, multi-specialty ambulatory surgery center (ASC).We believe health and care are inseparable. We focus on offering a high quality, service-oriented environment for our patient’s surgical procedures. Our facility is accredited by The Joint Commission.
What You Will Do (Job Summary):
Responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Monday-Friday daytime work schedule
NO call required
NO Nights, NO Weekends, NO Holiday work hours
What We Offer(based on status)
We are part of a much larger team with United Surgical Partners International (USPI).At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Bozeman Outpatient Surgery Center is a fast-paced, multi-specialty ambulatory surgery center (ASC).We believe health and care are inseparable. We focus on offering a high quality, service-oriented environment for our patient’s surgical procedures. Our facility is accredited by The Joint Commission.
What You Will Do (Job Summary):
Responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Monday-Friday daytime work schedule
NO call required
NO Nights, NO Weekends, NO Holiday work hours
What We Offer(based on status)
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- High School Diploma or GED
- 2 years of hospital or medical office experience required. Surgery scheduling experience is a plus.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
We are part of a much larger team with United Surgical Partners International (USPI).At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.