What are the responsibilities and job description for the Scheduler position at United Surgical Partners International, Inc?
Baylor Scott & White Surgicare - North Garland is hiring a Scheduler!
Why Choose Baylor Scott & White Surgicare - North Garland?
Scheduler at Baylor Scott & White Surgicare - North Garland:
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Schedulers will do benefits verification and provide patient estimates. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Qualifications
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
- Position is Monday through Friday with no weekends or holidays*
Why Choose Baylor Scott & White Surgicare - North Garland?
- Multi-Specialty Excellence: Step into a multi-specialty surgery center equipped to handle a diverse range of outpatient surgical procedures. Our facility offers a high-quality, convenient, and service-oriented alternative to larger hospitals.
- State-of-the-Art Services: Our commitment to excellence is reflected in our state-of-the-art equipment, allowing surgeons to perform procedures in various specialties, including Orthopedic Surgery, ENT, GI, Podiatry, Pain Management, Plastic Surgery, Urology, Gynecology, Colon and Rectal Surgery, and General Surgery.
- Top-Notch Facilities: With 6 operating rooms, we provide a cutting-edge environment where you can contribute to delivering first-class surgical services. Our goal is to ensure that the care provided is one we would be proud to offer to our own families.
- USPI Partnership: Baylor Scott & White Surgicare - North Garland stands as a joint venture with USPI, fostering a collaborative atmosphere that encourages growth, innovation, and continuous learning.
- Work-Life Harmony: Enjoy a career with no call responsibilities and holidays off, allowing you to thrive in your professional endeavors while maintaining a fulfilling personal life.
Scheduler at Baylor Scott & White Surgicare - North Garland:
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Schedulers will do benefits verification and provide patient estimates. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Qualifications
- Minimum of 2 years hospital or medical office experience preferred.
- High school diploma or GED
- One (1) year previous surgery scheduling experience in a hospital or clinical environment preferred
- Insurance verification experience preferred
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.