Receptionist Part Time

USPI’s Norman Endoscopy Center is looking for a talented Part Time Receptionist to join the team! Our mission at Norman Endoscopy Center is to provide high quality gastrointestinal services to each and every patient in a safe, convenient, congenial environment. We are committed to promoting gastrointestinal health and wellness through the delivery of excellent clinical care.

Schedule: Tuesday, Wednesday, Thursday 7:30AM-4PM

POSITION SUMMARY:

• Is responsible for the day-to-day patient flow through the check-in process to facilitate efficient functioning of the center.
• Unlocks the doors and makes coffee for the lobby. Ensures the lobby is ready for patients and visitors.
• Greets patients and family with friendly demeanor. Acts as a resource for patients and visitors.
• Acts as a resource to staff regarding office issues (scheduling questions) and patients/visitor concerns.
• Answers telephone with a “friendly” voice, assists caller as needed or directs them to the person who can help them. Primary person to answer NEC phone calls.
• Obtains photo identification and insurance cards from patients, as well as collect pre-pay amounts. Creates Promissory Notes when needed.
• Inputs patient’s personal and insurance information into the electronic health system, including PHI Authorization, POA information, and Advanced Directives.
• As needed, quietly assists the patient in completing necessary paperwork upon check-in, in compliance with HIPAA policy.
• Sets up new charts daily for the next day’s patients including stickering charts and filling out physician survey card information.
• Assists physicians and nurses with retrieval of any chart needed during the day.
• Communicates ordering needs for charts to the Business Office Manager.
• Distributes mail and provides payments to Business Office Manager for posting.
• Makes appointment reminders calls to patients for the next business day.
• Enters anesthesia charges on face sheets to be sent to Sooner Anesthesia for billing
• Maintains cancellation log and scans cancellation charts.
• Other duties as assigned.
  
  

Required Skills:

EDUCATIONAL REQUIREMENTS:

• High School graduate or equivalent
• Certification in Medical Record Management and Medical Terminology preferred but not necessary.
  
  

Required Experience:

EXPERIENCE REQUIREMENTS:

• Ability to deal efficiently and effectively with a wide variety of individuals.
• Ability to communicate effectively and document information accurately.
• Knowledge of basic medical terminology.
• Basic computer knowledge.
• Strong organizational skills.
• Ability to multitask while displaying a courteous and respectful manner to patients, family members, staff and physicians.
• Knowledge of efficient filing systems
• Ability to maintain a strong sense of professionalism.
• Complies with HIPAA Policy and Procedure
• Performs other appropriate duties as assigned.