Customer Service International Representative/Logistics Coordinator - JBG

Albertsons Safeway is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is privately owned with supermarkets across the country that include: Albertsons, Safeway, Vons, Pavilions, Randall’s, Tom Thumb, Carr’s, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

Key Responsibilities (Include but not limited to):

• Manages, prepares and processes international orders

• Conducts research as required/requested by customers

• Item maintenance: ensures customers receive current product pricing/pack sizes/selections on a regular basis

• Monitors the quality of products to ensure it adheres to customer and export standards

• Prepares shipping and export documentation required for international shipments

• Coordinates with Company Distribution Centers on the building/shipping of customer orders

• Requests quotes from carriers/airlines/trucking firms/co-loaders/agents, etc., for handling customer orders

• Coordinates with shipping forwarders on loading/shipping of international orders

• Coordinates with shipping forwarders to obtain/update order tracking information on behalf of customer

• Invoice preparation for international orders

• Maintaining solid customer relationships by handling questions/concerns/requests with speed and professionalism

• Manages all orders from beginning to end: perform research and analysis, building of order, verification of documents, order invoicing, produce progress reports and liaise with external parties such as manufacturers, governmental agencies, freight forwarders and distributors to ensure product is shipped to customer in a timely manner adhering to customer and export standards

• Receiving of purchase orders, vendor invoices

• Perform additional duties as assigned by management
  

Qualifications:

• Ability to effectively communicate verbally and in writing with associates and/or customers

• Ability to operate spreadsheet software applications, Minimum 3 years of experience

• Ability to operate word processing applications, Minimum 3 years of experience

• Ability to work specified shift

• Ability to follow work procedures and safety rules
  

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Diverse & Inclusive Work Culture
• Competitive Wages
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Bonus Eligible, where applicable
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

• Vacation / Paid Time Off
  

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
We are committed to a healthy future.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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