PROGRAM MANAGER

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Program Management Operations Directorate, Infrastructure in the following locations:

• Del Rio, TX (1)
• El Paso, TX (2)
• Laredo, TX (1)
• Rio Grande City, TX (1)
• Tucson, AZ (1)
• Washington, D.C. (3)

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Qualifications:

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Applying advanced analytical tools and methodologies (e.g., statistical analysis, program evaluation techniques) to resolve broad and complex management or resource allocation problems for major programs or organizational units;
• Developing, interpreting, and implementing laws, regulations, policies, or directives to address complex operational or management issues and improve organizational effectiveness;
• Preparing and delivering comprehensive written reports and oral briefings with conclusions and recommendations on agency-level or organization-wide policies, programs, or studies to senior leadership;
• Planning, organizing, and directing cross-functional or cross-organizational teams, including establishing objectives, monitoring progress, and delivering results within established timeframes;
• Serving as a key liaison or advisor to managers and executives, providing authoritative guidance on program operations, process improvements, or resource management issues.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/04/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Responsibilities:

This announcement has been amended as of 05/27/2026 to extend the closing date to 06/04/2026.

In this position, you will lead the planning, acquisition, deployment, and sustainment of border infrastructure and technology projects to deliver integrated solutions in support of U.S. Border Patrol operations. The position directly advances the CBP and USBP mission by providing analyses and program oversight that shape major policy and resource decisions, improving the effectiveness and efficiency of border infrastructure and technology programs across PMOD and service-wide operations.

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). Salary listed reflects the Rest of U.S. (RUS) scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

As a Program Manager, you will be responsible for leading and managing complex border infrastructure and technology programs to ensure effective planning, execution, and continuous improvement in support of U.S. Border Patrol. Typical duties will include:

• Planning, organizing, coordinating, controlling, and evaluating PMOD programs and projects for the construction, deployment, and maintenance of border infrastructure and technology on behalf of USBP.
• Directing PMOD activities, including project management, technology deployment, acquisition activities, configuration and change management, and asset management.
• Overseeing the overall planning, direction, and timely execution of PMOD program activities and projects, including developing and substantiating business cases within established budgets and timeframes.
• Providing leadership as a project leader and Subject Matter Expert (SME) to develop and improve management processes and methods, lead cross-organizational teams, and recommend solutions to complex program and management issues.
• Developing and implementing methods, internal controls, and process improvements to enhance quality, reduce costs, manage resources as corporate assets, and ensure appropriate safeguards against fraud, waste, and misuse in accordance with the Federal Managers' Integrity Act.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Salary : $125,776 - $163,514