What are the responsibilities and job description for the Agile Coach position at United Software Group Inc?
Job Title: Agile Coach
Location : 4020 Aspen Grove Dr, Franklin, TN 37067 (100% onsite-5 Days Onsite Per week)
Duration : 12 Months Contract
Teams Meeting Interview
Job Description:
They should have active relevant certifications.
Key Responsibilities:
Agile Delivery Leadership
- Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
- Ensure backlog readiness and sprint discipline
- Coach Product Owners on prioritization and backlog refinement
- Remove impediments that affect team velocity and delivery predictability
- Establish and monitor key performance metrics (velocity, cycle time, throughput, defect trends)
- Balance planned sprint work with operational interruptions and production support
Agile Transformation & Coaching
- Lead the organization’s transition from waterfall to agile delivery practices
- Educate teams and stakeholders on agile principles and values
- Coach leadership on agile governance and portfolio alignment
- Introducing agile best practices while adapting to healthcare regulatory requirements
- Promote continuous improvement and psychological safety within teams
- Assess team maturity and implement improvement roadmaps
Governance & Enterprise Alignment
- Align team delivery with enterprise strategic objectives
- Integrate agile practices within existing PMO and change governance structures
- Support traceability between initiatives, releases, and compliance requirements
- Ensure audit readiness and documentation standards are maintained in an agile model
- Partner with portfolio management and leadership teams to increase delivery transparency
Cross-Platform Delivery Coordination
- Support teams delivering across enterprise platforms
- Coordinate cross-team dependencies
- Collaborate with infrastructure, integration, and operations teams
- Ensure delivery practices account for ITSM and change management requirements
Metrics, Reporting & Continuous Improvement
- Establish baseline delivery metrics
- Provide executive-level reporting on delivery health and risk
- Identify bottlenecks and implement process improvements
- Utilize data to drive improvement
Required Qualifications
- 5 years as a Scrum Master in enterprise environments
- 3 years’ experience leading agile transformation from waterfall to agile
- Strong understanding of Scrum, Kanban, and scaled agile concepts
- Experience in regulated industries (healthcare preferred)
- Familiarity with tools such as Azure DevOps, Jira, or similar backlog systems
- Strong facilitation, stakeholder management, and conflict resolution skills
- Ability to operate at both team and executive levels