Compliance Database Administrator

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Customer Compliance Data Base Coordinator is responsible for managing United Site Services’ customer vetting and safety compliance databases, ensuring the organization meets all external customers’, regulatory, and contractual safety requirements. This role supports internal stakeholders, including Sales, Onboarding, Operations, Contracts, Human Resources and Safety through maintaining accurate safety data, managing compliance documentation, and coordinating safety-related submissions across multiple customer platforms. The ideal candidate is detail-oriented, highly organized, and adept at navigating complex compliance environments. The position also manages customer compliance audits and maintains the USS Safety Manual as a core compliance artifact.

Essential Functions

• Manage all customer compliance and qualification platforms, including ISNetworld, Avetta, Veriforce, Complyworks, GRMS, Highwire, ITS, and Ecovadis.
• Ensure all customer-required documentation is uploaded, accurate, and current (COIs, safety programs, ESG data, financial information, transportation data, training records, ISO certifications, licenses, T&C
  
  

acknowledgments, cybersecurity documents, etc.). maintain each database’s annual and quarterly renewals

• Maintain and validate customer connections to ensure USS pays only for active, necessary compliance relationships.
• Partner with Legal to ensure USS meets all customer-specific vetting, safety, insurance, and ESG obligations.
• Lead preparation for customer safety and compliance audits across ISN, Avetta, and similar platforms.
• Produce monthly, quarterly, and annual compliance reports for customers and internal leadership.
• Collaborate with Insurance Broker to ensure COIs meet customer specifications and prevent work
  
  

stoppages, and assist with EMR documentation and customer variance/waiver submissions related to EMR, OSHA citations, and safety performance.

Partner with Sales, Onboarding, and Operations to ensure compliance readiness prior to service start.

Maintain and update the company’s Safety Manual, ensuring alignment with customer vetting systems, compliance expectations, and internal operational needs.

Maintain accurate compliance records and documentation for audit readiness.

Minimal travel (<10%) as required.

Assign required customer trainings in ISNetworld and Avetta for internal employees.

Partner with Sales and Onboarding teams to ensure customers’ compliance requirements are met prior to project start.

Ensure proactive communication with team members regarding customer compliance updates, acknowledgments, and required documentation.

Management of central group in-box for Contacts Department, with coordination to Sales on process and procedures to ensure efficiencies KPI’s are reached.

Perform other duties as assigned.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities.

Qualifications

EDUCATION

Min/Preferred

Education Level

Description

Minimum

4 Year / bachelor’s degree

Business, Legal Studies, Compliance, Risk Management

Experience

Minimum Years of Experience

Maximum Years Of Experience

Comments

3

5

Contract compliance, customer qualification, safety compliance, or related functions.

Additional Knowledge, Skills, And Abilities

• Strong understanding of contractual compliance requirements (insurance, safety, ESG, licensing, training, certifications).
• Ability to work in fast paced environment.
• Excellent organizational and documentation skills with strong attention to detail.
• Strong written and verbal communication, including experience responding to customer compliance inquiries.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook
• Ability to collaborate across Legal, Sales, Safety, Ops, and external compliance partners.
• Analytical mindset with the ability to assess compliance gaps and propose solutions.
• Proficiency with compliance databases, vetting systems, and reporting tools.
• Direct experience with ISNetworld, Avetta, or similar systems strongly preferred.
• Experience supporting Legal, Contract Administration, or Risk Management teams is a plus.
  
  

Physical Requirements

• Sit while answering phones or reply to emails
• Use hands and fingers to handle, control or feel objects tools or controls
• Repeat the same movements when entering data
• See details of objects that are less than a few feet away
• Speak clearly so listeners can understand
• Understand the speech of another person
• Focus on one source of sound and ignore others
• Hear sounds and recognize the difference between them
  
  

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts
  
  

Salary Range

$77,400.00 – $112,200.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.