Administrative Coordinator

Over the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. This has earned them both National acclaim and recognition with the achievement of several dozen awards. With 400 team members across 6 locations nationally, the company’s commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail and barge shipment. Equally as important, is the expansion of the team’s focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers and local communities as it continues to drive forward into the next forty years and beyond.

Position Overview

The Administrative Coordinator provides administrative support and customer service to various internal and external customers.  This individual supports all front office activities, as needed, and performs administrative duties as assigned. Reports to the General Manager with a dotted line to the Office Administrator.

Summary of Responsibilities

• Provides administrative support to the Office Administrator; completes various projects and tasks, as assigned
• Acts as a customer service representative and establishes a positive image 
• May assist any member of the leadership team directly with special projects, as needed 

• Professionally handles all incoming phone calls and greets visitors and vendors
• Assists with customer requests and serves as a resource 
• Provides internal support for Operations, Transportation, and the facility Leadership Team

• Supports Sales representatives by communicating with customers, preparing paperwork for loads, pricing and reporting
• Supports the Dispatch function by taking calls and transferring to Dispatch, preparing paperwork, and assisting Transportation Manager

• Organizes monthly customer breakdowns and forwards to the assigned Sales Team member
• Prepares shipping paperwork and assists with invoicing all outbound loads 
• Places stationery / tools / cleaning supplies/ food orders and, when needed, runs errands to pick them up
• Prepares and sends daily activity report to required recipients 
• Manages all mail / parcel services

• Supports the A/P function within the facility which includes setting up new vendors, coding invoices, scanning to accounting, and keeping track of paid and unpaid invoices

• Creates credit card reports
• Creates monthly reports to track waste
• Maintains an organized office/workspace
• Files paperwork appropriately 
• Ensures visitors follow sign-in procedures and provides them with PPE

• May interchange or cover duties, as needed, with the Office Administrator based on training and experience having done those duties

• Other duties as assigned

Desired Characteristics

• High School Diploma required, college degree preferred, and previous similar position experience 
• Must possess a professional, charismatic, and customer service focused attitude
• Standard MS Office software usage (Outlook, Excel, Office)
• Ability to work in a face paced environment, managing multiple priorities
• Ability to perform accurate data entry
• Excellent written and verbal communication skills
• Highly organized
• Candidate must pass a pre-employment physical, background, and credit check
• Available to fulfill flexible scheduling requirements as determined by the manager and /or business needs of the operation

Minimum Safety Training Requirements

• Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
• US-SOP-01 United in Safety Manual
• US-F11 QEH&S Policy
• US-SOP-03 Team Member Handbook

We strive to demonstrate our Core Values in all positions at USM:

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Development Team at careers@unitedscrap.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.