What are the responsibilities and job description for the Inside Sales / Outside Sales Support Coordinator position at United Sales NW, LLC?
About Us
United Sales NW is a manufacturers’ representative agency serving Oregon, Washington, Northern Idaho, and Alaska specializing in building strong relationships between manufacturers and wholesale distributors. We represent leading manufacturers in commercial construction, plumbing, waterworks, irrigation and architectural industries.
We are a growing company with a sales driven culture that values initiative, accountability, customer relationships, and teamwork.
Position Overview
We are seeking a full-time coordinator; to support our outside sales team and help ensure opportunities, customer follow-ups, quotes, and CRM information don't fall through the cracks.
This is an excellent position for someone who enjoys working with customers, is highly organized, communicates well, and likes keeping a busy sales team on track.
Key Responsibilities
Your primary responsibility will be supporting our outside sales team and helping them maximize their time in front of customers. Responsibilities will include:
- Schedule customer appointments and sales calls for our outside salespeople.
- Follow up with customers after sales calls and meetings.
- Help coordinate customer visits, manufacturer meetings, trainings, and presentations.
- Maintain and update our CRM system, including contacts, opportunities, projects, notes, and follow-up activities.
- Review open opportunities and make sure appropriate follow-up is taking place.
- Track and follow up on outstanding project quotes from all of our manufacturers.
- Contact distributors, contractors, and other customers regarding quote status, project timing, purchase decisions, and next steps.
- Communicate quote and project updates back to the appropriate outside salesperson.
- Help identify quotes and opportunities that require additional attention from the sales team.
- Assist with customer and project research when needed.
- Work directly with our outside salespeople and management to improve organization and sales follow-through.
- Assist with additional sales and administrative projects as needed.
Qualifications
We are looking for someone who is:
- Extremely organized and dependable.
- Comfortable making outbound phone calls and communicating with customers.
- Persistent with follow-up without being overly aggressive.
- Comfortable working with CRM software and learning new systems.
- Able to manage multiple priorities and deadlines.
- Detail-oriented and good at keeping accurate records.
- A strong written and verbal communicator.
- Comfortable working independently while supporting multiple salespeople.
- Proficient with Microsoft Outlook, Excel, Teams, and general office technology.
Previous experience in inside sales, sales support, customer service, construction, distribution, manufacturing, or manufacturers' representation would be helpful but is not required for the right person.
What Success Looks Like
This isn't simply an administrative position. This person will be an important part of our sales process. Success means our outside salespeople spend more time selling, our CRM stays current, customer appointments are consistently scheduled, quotes receive timely follow-up, and sales opportunities don't get lost because nobody followed up.
Position: Full-Time
Schedule: Monday–Friday
Job Type: Sales Support / Inside Sales
Location: Vancouver, WA
Compensation: Base Salary with Potential for Commission (based on experience)
How to Apply
If you are highly organized, enjoy working with people, and like the idea of being an important part of a growing sales organization, we'd like to hear from you.
Please send your resume to alix@unitedsalesnw.com with the subject line: “Inside Sales / Outside Sales Support Coordinator.”
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $40,000 - $65,000