Patient Access Scheduler- Part Time

Summary of Essential Functions • Serves as a patient care team member by performing assigned clerical processes including but not limited to: Collects data from physician’s office for scheduling, registering future patients. • Required to be knowledgeable of hospital policies concerning all admissions and registrations. • Must be fully versed in all aspects and functions of the admitting/registration/business office requirements. • Expedites and facilitates the efficient admission/registration process and provides systematic and courteous service. • Required to be knowledgeable of required legal forms and obtain mandated forms. Educational Requirements • High school diploma or equivalent required. • Must be able to communicate effectively in English, both verbally and in writing. Knowledge/Skills/Abilities • Clerical skills and medical terminology preferred. • Ability to communicate effectively and courteously with medical and technical personnel. • Demonstrate patience, tact, diplomacy and persistence in daily contact with patients, physicians and their staff, visitors, and all hospital personnel. • Must be able to prioritize work according to written or verbal instructions using organizational skills and sound judgment. • Ability to type forty (40) wpm for computer data entry ensuring correct spelling and grammar. Physical Requirements • Primarily works the day shift tour of duty; additional hours may be asked to work other hours as needed, including weekends. • May be expected to lift over twenty five (25) pounds. • Ability to distinguish between numbers and symbols. • Hand-eye coordination and manual dexterity with substantial movement of wrist and/or fingers. • Walking and climbing to accomplish tasks. • Corrected vision and hearing to normal or near normal range. • Extended periods of sitting and/or walking depending on specific duties. Duties and Responsibilities • Answer telephone according to hospital policy in a courteous manner expressing a greeting to the caller and identifying self and department. • Schedules patients for all procedures using the hospital system according to established procedures. • Accepts reservations from physician’s office in a professional and courteous manner. Record date, time and individual communicated with. • Works cooperatively with physician offices and departments in the hospital. • Courteously performs patient pre-registration duties, include obtaining limited demographics and insurance information Data/information is accurate and complete. • Communicate appropriate instructions to patients. • Check Medical Necessity on assigned scheduled procedures for Medicare patients. Follow departmental process established for ABN’s. • Review schedule to ensure that an appropriate time is available and ensure all information is accurate. • Spells and use medical terminology accurately. • Ensure procedures requiring authorization prior to scheduling is obtained. • Anticipates conflicts in scheduling examinations, notifying management for assistance. • Performs all other tasks/responsibilities as necessary.