Branch Operations Administrator

Overview

General Summary:

Review and utilize reports to support branches in areas they need to improve on operationally.

Responsibilities

Primary Duties and Responsibilities (Not intended to be fully inclusive of all tasks):

· Call and assist Managers on operational tasks needed at the branch (Be Understanding of their timeline for completion due to the other tasks they have)

· Communicate fraud/theft occurrences to local regions of the occurrence, sometimes the country

· Fill out Procurement sites for branches to fulfill their orders to State/Federal/Universities/Etc.

· Pull specialized reports together for Regionals/Operations Specialists

· Support the department in offloading operational tasks from regional managers

· Support new managers in operational procedures including open order report management, warranty procedures, non-stock equipment procedures, open PO review, WT performance, etc.

· Support Regional Managers in new manager on boarding checklists

· Maintain detailed branch feedback/performance reports as a result of communication to branches on exception reporting

· Monitor Branch Operations dashboard for key operational indicators

· Assist branch auditing teams with report generation and management

· Support Regional Managers with branch relocations, remodels, or new openings. This includes administratively (general contractors, electricians, move teams, shelving, bin locating etc.)

Qualifications

Required Skills:

· Proficiency in excel

· Excellent verbal and written communication skills

· Operational Experience

· Order Processing Experience

Benefits

Dental Insurance Life Insurance Medical Insurance Paid Time Off Retirement Vision Insurance